CONTACT US

Tel: +852 2517 8248

 

FAQ

 

If you have any questions please contact us.  We have tried to answer the obvious ones below but we would love to hear from you if you would like to know more.

01

How do I place an order?



Please orders on this site - just click your orders to the cart.  You can pay by credit card or Paypal - just follow the instructions -  or you can email or call and we will arrange to send your order to you.

02

Payment and Shipping



Payment can be onlne by Paypal, credit or debit card (paypal) or by cheque made out to Signal 8 Eyewear Limited.  If you want to arrange a electronic bank transfer, please call.  Shipping within Hong Kong will cost HK$20 and for all other places your shipping will cost HK$70..

03

Secure ordering & payment options



We use Paypal and SSL Secure Shopping on this site to protect your payment and data which is the most secure way we know.

04

Returns & refunds



If you believe a product to be faulty from the point of sale you have 7 days to return the product in unused condition and with proof that the product has a manufacturing fault that was present at the point of sale. It is our decision as to how we deal with the fault, if accepted, and the customer will be informed via email or telephone as to our decision.

 

All products benefit from the manufacturer’s warranty and are guaranteed against faulty workmanship or materials for 12 months, excluding normal wear and tear.

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